Business Growth Video

Watch the above video prior to the networking meeting you attend as this will be discussed in the meeting.

What does good customer service look like? How do you ensure that your customers get the best level of service? How do you measure the impact of customer service within your business? What organisations spring to mind when you think of customer service?

Download the Customer Service action sheet.

Question for the introductions: "If you could attend any sports event in the world at any time, what would it be?".

<p>I really enjoy the meetings, the<strong> format works well</strong> and the <strong>atmosphere is friendly</strong>, most importantly it is <strong>not too scary if you are new to networking</strong>. I have made some <strong>valuable business contacts</strong> over the last year that I would not have found had it not been for The Business Community.</p>

I really enjoy the meetings, the format works well and the atmosphere is friendly, most importantly it is not too scary if you are new to networking. I have made some valuable business contacts over the last year that I would not have found had it not been for The Business Community.

Andi Herrington - Wallis Payroll

<p>The Business Community has been <strong>extremely helpful to my business</strong>. The <strong>meetings are well run</strong> - they have<strong> a well-defined structure</strong>, but have a <strong>good mix of formality and informality</strong>. I enjoy meeting other members, have made some <strong>good connections</strong>, got <strong>great business advice</strong> from Paul and the wider group and, last but not least, <strong>gained work whose value is several times the cost of membership</strong>.</p>

The Business Community has been extremely helpful to my business. The meetings are well run - they have a well-defined structure, but have a good mix of formality and informality. I enjoy meeting other members, have made some good connections, got great business advice from Paul and the wider group and, last but not least, gained work whose value is several times the cost of membership.

Mark Coster - Pixooma

<p>I enjoyed my first meeting at The Business Community. The atmosphere was <strong>friendly and welcoming</strong>. Anyone new to networking would feel comfortable from the outset. The agenda was <strong>enjoyable, but business-like</strong> and <strong>informative</strong>. It was interesting to learn about all the other businesses around the table, and they showed a genuine interest in my business. What stood out for me was when we broke for a 10 minute 121 with another individual. That was a <strong>chance to establish a real connection</strong> with someone else in the room.</p>

I enjoyed my first meeting at The Business Community. The atmosphere was friendly and welcoming. Anyone new to networking would feel comfortable from the outset. The agenda was enjoyable, but business-like and informative. It was interesting to learn about all the other businesses around the table, and they showed a genuine interest in my business. What stood out for me was when we broke for a 10 minute 121 with another individual. That was a chance to establish a real connection with someone else in the room.

Robin Kirkley - Vizeo Media

<p>Been a member now for several years and really value the <strong>wide range of member benefits</strong> including the free training. There is <strong>great variety in the membership</strong> profiles, the meetings are <strong>informative, collaborative and importantly fun</strong> and now having an online meeting offer means you can get even more from your membership</p>

Been a member now for several years and really value the wide range of member benefits including the free training. There is great variety in the membership profiles, the meetings are informative, collaborative and importantly fun and now having an online meeting offer means you can get even more from your membership

Jo Thurman - Personal Career Management

Previous videos

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Business Growth Video

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