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Please note these events are currently being held online via Zoom

Zoom discount - 50% off listed price!


How To Confidently Run A Customer Meeting

  • Do you meet your customers face-to-face, but feel nervous about what to say?
  • How effective are your meetings?
  • Are you winning business at your meetings?

This workshop has been designed to teach you how to get the most from the meeting. It gives a structured approach which will help you to win business without your customer feeling “sold to” and without you feeling uncomfortable about “selling” your product or services.

This workshop will cover:

  • The importance of face to face meetings;
  • How to identify different personality types;
  • How to adapt your style to quickly and effectively to build relationships with people
  • The importance of body language
  • A meeting structure to follow
  • Meeting preparation
  • How to resolve a customer’s problems using your product/service;
  • How to close and ask for business.

This is ideal for those who are new to meeting prospective clients and are wary of the sales process. 

For future dates, check the calendar on this page and scroll through the events or just click on the link below for available dates.

Book your place now


Julie Futcher

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Julie has nearly 25 years experience within a sales role, both in business to business and also business to consumer. During my career she has successfully trained many individuals to sell by developing their own style but using tried and tested sales techniques. She understands how daunting it can be to have to pick up the telephone or meet with clients/customers face to face with the view of interesting them in the product or service that is being offered.

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Store First Northampton

Brindley Close,


NN10 6DB.


Time: 10am to 1pm

Price: £85 (free to members)

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Future dates

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